Payment Policy
We accept Visa Card or Mastercard and PayPal Please note any dietary or other requirements in the booking message. If you are purchasing bus transfers with your tour, please include the name and location of your accommodation & expect to be contacted with a pick up time. Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
Cancellation Policy
We require a minimum of 48 hours notice to re-schedule a reservation.
Cancellation fees are as follows:
20% cancellation fee 30 days or more prior to departure.
50% cancellation fee if within 30 days prior to departure.
100% cancellation fee within 14 days prior to departure.
Terms And Conditions
This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services. It is recommended all bookings are confirmed 48 hours in advance of the tour departure by calling +61 7 40372700.
We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice. Neither this site, nor any associated company or agent advertised through this site is responsible for costs or losses resulting from alterations, cancellations, loss of baggage, delay or personal injury. We strongly recommend everyone has their own travel insurance, and scuba diving insurance where applicable.
• Children’s prices for ages 3-14 years. Family price is for 2 adults + 2 children age 3 - 14 years.
• No alcohol may be consumed prior to in water activities
• Minimum age for trying resort scuba diving is 12 years
• Please remember you need to allow 24 hours from your last dive before flying.
• No refunds on uncompleted dives.
• You will be required to complete a medical questionnaire before participating in any scuba activities. Some medical conditions OR medications may prevent you from scuba diving unless a current Queensland Diving Medical Certificate can be shown to the Dive Instructor. For example: heart disease, asthma, epilepsy or diabetes. If you are unsure of a particular medical condition or medication, please check with the dive organisation before booking your dive. Passengers intending to dive but restricted due to the aforementioned will not be offered a refund.
• No refunds on uncompleted dives.
• Ages 12+ years for all scuba activities
• You will be required to complete a medical questionnaire before participating in any scuba activities. Some medical conditions OR medications may prevent you from scuba diving unless a current Queensland Diving Medical Certificate can be shown to the Dive Instructor. For example: heart disease, asthma, epilepsy or diabetes. If you are unsure of a particular medical condition or medication, please check with the dive organisation before booking your trip. Passengers intending to dive but restricted due to the aforementioned will not be offered a refund.
• Please remember you need to allow 24 hours from your last dive before flying.
